FAQs

What does Open Range Co. sell?

We offer a range of camping, caravan, touring, off-grid, power and connectivity gear designed for outdoor adventures and life on the road.

Are your products suitable for Australian conditions?

Our range is selected with outdoor and touring use in mind, with a focus on practical and reliable equipment for Australian adventures.

Do you offer Starlink-compatible products?

Yes. We offer selected mounts, accessories, power solutions and other gear designed to work with compatible Starlink setups. Always check the individual product specifications before purchasing.

How long does shipping take?

Orders are generally processed within 1–3 business days. Delivery times vary depending on your location and shipping method. You’ll receive tracking information when available.

Can I return my order?

Yes. Eligible products can generally be returned within 30 days of receiving your order, provided they are unused and in their original condition and packaging. Please see our Refund & Returns Policy for full details.

What if my order arrives damaged or incorrect?

Please contact us through our Contact page as soon as possible with your order details and, where applicable, photos of the item or packaging. We'll help resolve the issue.

How can I contact Open Range Co.?

You can contact our team through our Contact page, and we'll get back to you as soon as possible.

Do you ship internationally?

Shipping availability depends on the destination and product. Available shipping options will be shown during checkout where applicable.